Mazda Thousand Oaks

Job description:

– Mazda & Volkswagen Thousand Oaks

We are seeking a high‑performing Finance Director to lead all Finance & Insurance operations for our Mazda and Volkswagen stores. This role also functions as a Typing Director, ensuring accuracy and consistency in all finance documentation and written communication. You will oversee deal structure, lender relationships, compliance, F&I performance, and customer experience while driving profitability and maintaining strict regulatory standards.

Key Responsibilities

Leadership & Team Development

• Lead, train, and mentor Finance Managers and F&I staff
• Set performance goals and maintain accountability
• Promote a culture of compliance, customer satisfaction, and profitability

F&I Operations

• Oversee all retail, lease, and commercial finance transactions
• Structure deals for maximum profitability within guidelines
• Manage lender and aftermarket provider relationships
• Monitor and improve product penetration (VSC, GAP, Tire & Wheel, Maintenance, Appearance, etc.)

Compliance & Risk Management

• Ensure adherence to federal, state, lender, and manufacturer regulations
• Maintain compliance with TILA, Red Flags, OFAC, FTC Safeguards, FCRA, and state laws
• Conduct regular audits of deal jackets and finance documentation

Performance & Reporting

• Analyze monthly F&I performance and KPIs
• Improve product penetration, reserve income, CSI, and funding times
• Prepare reports and forecasts for leadership

Customer Experience

• Deliver a transparent, efficient, professional delivery process
• Resolve finance‑related customer concerns
• Support high CSI and online reputation scores

Qualifications

Required

• 5+ years automotive F&I experience
• 2+ years as Finance Director or Senior Finance Manager
• Strong leadership, communication, and negotiation skills
• Proven results in finance reserve and product penetration
• Deep understanding of automotive lending and compliance
• Valid driver’s license and insurable record

Preferred

• Experience with CDK, Dealertrack, RouteOne
• Familiarity with Mazda Financial Services & Volkswagen Credit
• Bachelor’s degree in Business, Finance, or related field

Key Performance Indicators

• Finance PVR
• Product Penetration Rates
• Finance Reserve Income
• Funding Efficiency
• CSI Scores
• Compliance Audit Scores
• Department Gross Profit
• Employee Retention & Development

Compensation & Benefits

• Competitive Base Salary + Performance Bonuses
• Monthly & Annual Incentive Programs
• Health, Dental, Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Professional Development Opportunities
• Employee Vehicle Purchase Program

Why Join Us?

At Mazda & Volkswagen Thousand Oaks, we are committed to exceptional customer service and employee growth. As our Finance Director, you will play a key leadership role in profitability, compliance, and the continued success of our Mazda and Volkswagen franchises.

Apply today and become a driving force in one of the industry’s most respected automotive groups.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person